Some issues, but overall the best for real estate perusal
Yes, there are issues, some that are beyond aggravating. Yet it is the one app I go to on almost a daily basis for 2nd home and vacation condo shopping, or to just look at dream homes in new areas. On my iPad, most recently the app just locks up, requiring either a restart or deleting and reinstalling the Zillow. Ultimately I’d love to see 3D street viewing as an option, and the return of image saving and saving to room choices...I lost all my Dream Kitchen and Master Bath photos saved from homes we traveled to Georgia to visit. Why did this option go? You can still screenshot an image, so privacy can’t be the issue. On the plus side, the option to connect with the agent, the display options, the filter features, and overall presentation are pleasant. Decent control over search saves and update notifications as well. I read another viewers issue with incorrect information, but when I cross-check w/other real estate apps, it looks as if it is the owner or agent that is supplying incorrect information, as it is consistent throughout all the apps. Thanks for fun home shopping and comparative analyzing, Zillow!
I use to love this app and preferred it over Realtor because you had the option of the street view which allowed you to see the spacing between houses better and could get different angles of the front of the house. And I’m guessing that since there is no longer street view available is why a lot of the homes no longer have pictures of the front of the house; just the satellite view and mapping. The front of the house is a very important selling point, why the update got rid of option is mind boggling to me. Using Realtor more now because I need to see the curb appeal. Thanks for ruining the app 😡 Edited review: First let me say thank you for bringing back the street view, that feature is very helpful. But now I’m disappointed again because after the last update we are no longer able to select homes nearby to compare. When using the satellite view with lot lines selected, you can’t open to view any houses close by. The area off screen when you scroll over to it has that capability for a split second (disappears almost immediately after scrolling over). This app use to be awesome but now it seems we can’t have all its capabilities working at the same time. Please get this app working properly again. I’m finding Redfin a better option right now and it has major glitches. Do better please!
Not a fan of the latest update; Zestimate algorithm feels Orwellian.
1. I feel like it’s now harder to see the HOA fees when you’re browsing, and those can make a huge difference in the affordability of the listing. Also, I feel like it’s harder to change the mortgage estimate (it used to be easy to zero out the insurance payment if you could see that was covered by HOA — it’s still easy to zero that out, but now I can’t figure out how to make it recalculate the monthly mortgage once I make changes). Also, the new app icon kind of looks like someone sat on the old logo/icon? Not sure if that’s what the effect they were going for... 2. Since Zillow relies on an algorithm to harvest listings from MLS sites, it’s not always as accurate as an actual MLS site (it often misses when properties are sold, for instance). 3. The Zestimate algorithm continues to puzzle me... it doesn’t seem to have much basis in reality, and when my house was on the market the Zestimate would fluctuate wildly, yet the sudden $30,000 drop in the Zestimate wouldn’t be reflected in graph of the recent Zestimates. It was like the 1984 version of the real estate appraisal... 4. BUT, I use Zillow to browse anyway because it’s free and it’s a relatively intuitive app — if I see something I like, I ask my real estate agent about it, and they send me the official MLS listing with the more accurate details.
This app has been frustrating at times. The house will be down the street, two miles away, or even all the way across the county from where the map shows it. When it is correct it is awesome! I love to see the inside views and the asking price while on location without having to call anyone. I HOPE they will continue to challenge themselves to IMPROVE this app. Plus! When you are totally not interested in a property, it would be great to be able to delete it from "My List". Just an added wish from a daily user. A MAJOR FLAW is the standard algorithmic equation for determining a homes value. WARNING! If you update an older home and do an extensive renovation, Zillow will not push against their own algorithm to make it reflect the work you have completed. Warning! If you do extensive and costly renovations, you will be dealing with a MUCH lower valuation from Zillow for the property as it existed prior to the extensive renovation. You can state all the renovations and changes that you made BUT! Your new potential buyers will constantly use the old Zillow price against you for negations. It is exhausting! You also get low bids constantly from others after you renovate looking to scalp your post renovation property for nothing due to this flaw in Zillow. This is an easy fix but Zillow doesn’t care. They make excuses and state it is the best they can do. Accuracy is the key.....
I don’t even care about the logo. The fact is that they don’t list most of the details around the houses. Weather they are this or that and what kind of loan is approved for what house. Also most realtors that use this app are only worried about the most funds they can get out of someone. I’ve talked to three different realtors and all see to worry about is the amount I would put down. Weather my loan was conventional or not. And claiming the houses had several offers and come to find out that those offers didn’t exist and the houses I wanted to purchases or even remotely wanted to see are still on the market til this day. So watch out everyone if you know what to look in a house like myself and know the actual worth don’t deal with some of these realtors they are trying to get the most from you and only care about themselves instead of working at it and selling a piece of property not even worth for the ridiculous amount they are asking for. Just a reminder if you don’t have the loan they want or the cash up front you can’t view their property as stated by Alexis in pa. So even if you have a loan if it doesn’t match up you ain’t getting a tour or the house. Also you will get lied to and then told one thing which you know isn’t going to happen. Been waiting three days now. Still haven’t received a email about any of the locations I have inquired
Zillow does not worry about facts and their information can be very inaccurate. I was advised by my realtor to avoid using Zillow because of inaccurate information. The Zillow website is very user friendly, but just beware it can be misleading. After I bought my new home I “claimed it” on the Zillow website. They are showing I purchased the home for much less than I did, but they will not correct this information. I called the tax office just to be sure nothing bogus was going on. It turns out my info and the tax office is the same. So long story short, Zillow is not concerned with showing us inaccurate information. Update: After several email exchanges, scanning and submitting documents proving I was providing factual information, Zillow corrected the information I was disputing. The person who helped me seemed polite and helpful. So I changed my review from a 1 star to 3 stars. The reason for 3 stars is I still have several problems with what happened. First off, I still do not know why false information was provided. Second, I do not know why it was so hard to have the information corrected. Third, and this is my biggest problem...I have asked Zillow repeatedly where did they get their incorrect information, and Zillow has never responded to my question.
I have had my condo on here with the wrong info. First time I had it corrected they ended up deleting all my comments for my unit all my descriptions were gone. Then it got fixed fir a small period of time after I rewrote all my descriptions again and then all the sudden my zestimate changed to about 20k lower and my neighbor who has a similar unit only 80 sf smaller had their condo zestimate 20k higher. I’ve been trying to fix that fir awhile now. Then the walkability score I thought was low as I park my car on weekends and walk to dinner, the bars, the grocery, the shops, my errands, entertainment, cleaners, pubs, eateries. The schools are walking distance also but I have no kids so that’s not important to me. When I click the walkability link it brings up another page with someone rises address on it. It sure isn’t mine. So I asked that to be corrected again today. If your going list my Prperty just list it correctly. I really don’t want to email you a few times to get it corrected over and over. Please just correct as I provided proof of this and have yet to see any response or change in my listing. It’s a shame as Zillow was my favorite listing app for years now I’m starting to get disenchanted with them. Sorry but I’m tired of asking for my information to be updated and correct otherwise why have my property listed on their site.
Just checking prices in your nieghborhood or all over the world. Excellent App with great pictures. We found our mountain vacation home in here for a great deal during Covid ! This App makes it easy, fun and exciting to check my homes value going up ,and up in Julian , CA. It’s going to double in value by end of year , so in 3 years and with the$100Gs added in value for upgrades oh so easy and get oh so happy we paid cash! Land is best investment buy a fixer upper in a area where it was the hood not to long ago but cleaning up now or buy fixer upper in popular mountain or desert destination and watch your home and investment skyrocket in California for sure. God Bless you hard working with more and all you be blessed with and I wish for you to always be in good health, to have safe place to live, enough money to eat, drink, smoke, and survive and help some , a lot of laughter and happiness, wish you have some love given to you which is lovely and a wish you all a life without alcohol or drug addictions I wish serenity with a sublime life being happy for you all. Big Uncle Bubba in San Diego, Ocean Beach Ca 😎🤙🏽🙏🏾
I previously liked this app but when I can no longer use the area view from above to see all sides of the house and the back yard, you made my job harder to find properties in another state. The street view is horrible, slow, and if the house property has an alley, you might see a little of the back, and sometimes you can't. What once took 20 secs now takes minutes to slowly navigate and many times I can't even see the side and back of a house. Please bring back the mapping view where I can use my iPhone to drill in, out and flip to the side views and back yard. This is how I narrowed down options plus it helped to zoom out to evaluate the neighborhood. The upgrade also lost some property lines on that view (iOS 10.3.3). This is also important to me. I want a list of 5 homes to look when I go to my hometown and you made that impossible. I will need to drive to them. People are losing opportunities and your value decrease A GREAT DEAL because of these changes. Please bring the satellite area view back rather than the clunky slow street one. Thank you.
Make it apparent the home is in a 55+ community. The homes are very appealing and to get excited and then find out my age disqualifies me from being able to purchase it is a constant disappointment. It’s insulting, which honestly fits right in with the discrimination the 55+ community oozes out into the neighboring communities, where you can be any age as long as your money is green. Not only can you not purchase the homes there if you’re under 55, you can’t use any of their walking trails or parks, or even dog waste bags. These shouldn’t be included in normal searches. I have to check boxes for things I’m looking for. Why can 55+ be a box for the people to check that want and are able to buy one of those homes. It wastes a lot of my time when I’m looking for real estate. Not everyone is familiar with the models, so saying a Meridian plan is available means nothing to novice searchers. Then you also include the school ratings in those listings which further confuses things. You can’t have children living in any of those homes so why do the school grades matter in those listings? It’s misleading, time wasting and frustrating. Everyone is so concerned with discrimination but it seems like this ageism type of discrimination goes under the radar. You’re wasting people’s time with these listings.
I had previously rated this app as 4 * but I have ad to drop that down. It seems lately that when some of these app developers update the apps that it isn’t an improvement but rather the opposite. Such is the case with Zillow. They used to have a place where you could find your saved searches, but not anymore. It’s pointless now to save a search because you can’t go back to find it if you create a different search. Therefore you need to heart any places you like because you won’t find it in a saved search. Also, you used to be able to delete any places, houses, condos etc that you weren’t interested in so as to clear up all the results. Again, not anymore. It makes it quite cumbersome to drill thru all the results when it takes you back to the beginning of your search for whatever reason. Now with that all being said, there are still things I really do like about it. They seem to have the most results for an area than some of the other apps. They also have more stats on a house and are usually up to date as to whether a sale is pending on a place. So while they went backwards a bit, they are still fairly good compared to others.
So you need to look for a home..,,it's all there is but is it worth it...no no!
This app is so invasive that it demands all your time, Particulars for those that are more discerning in the search for life accommodations. It stays active even when you want to sleep. It pops open after you initiate a conversation with it. Think of the most pushy car sales person you ever met who is also a dentist and learned sales on the floor of the NY Stock Exchange. If you like that kind of thing Z is your seller, but if you want support in making a difficult financial and life decision, well oops it's about the only thing available. But it will try to force you into neighborhoods wake you and put you to bed won't let you rest until you pick one and delete all remnants of it from all your devices. In that way it is satisfactory because after you make a decision you get to murder this irritating and obnoxious sales person and you will never want to make another purchase! You will also likely settle for less than you want since the irritation is constant and complete that you are imprisoned by it's overwhelming and constant presence!
Zillow allows me to get a general idea of a property. This allows me to try an make a mor informed decision on which properties I want to look at. Although it is not Zillow’s fault, the pictures can be very deceiving. I wish the realtors would portray some different views. For me I am looking for somewhere I can also park our 38 foot Motorhome. I have found some locations that appear to offer that accommodation but I will not know for certain until I can eye ball the property in person. Again that is no fault of Zillow’s. I love having the satellite view showing the property lines. This tells me if there is enough space beside the house where I could make our own space for the RV but I find most of the houses are just about setting on the property lines as they are which afford us no option to extend a drive to the rear of the house. Over all I am very pleased with Zillow. I would recommend it to get general information. The information Zillow shows and what your real estate agent may or can be somewhat different. So use Zillow as a guide.
Like looking at available homes but info is not reliable
Spent HOURS on the site, read all the home listing / price drop / misc emails they send me. Now b/c my husband is a real estate attorney I am not allowed to complete the survey they emailed me? Wow. Not wanting to hear from someone with access the true market? Well, here you go: 1) Zestimate feature is not considered reliable in the industry. 2) Neither is the monthly mortgage payment. 3). Search function is not always helpful. There have been times when I’ve tried to search for a home by the address or street and found no results when Zillow is sending me emails on the exact home that I’m not finding via their search function. 4) Why are homes on the site with no photo’s? If not available on day 1 or 2 that’s acceptable but to never put them up? 4) Schools should be correct - not an estimate. Parents want this information to be correct, not an educated guess. 5) And lastly, home availability is deceiving. Many homes show up as “for sale” until you click to view the photo’s and it changes to “pending”, “sold” or “off market”. Come on Zillow, get your information correct and respect your users time. I have no interest in wasting time looking at homes that I’m not able to buy.
I applied for a house and they didn’t even do a full application they denied me less the a house after applying, yet never contacted my boss at work my apartments to verify rental history. Yet I paid for a full application! Yet the flash checked my credit (I have great credit) so I was furious about putting a mark on my credit and they didn’t even do a full application! Then I call and the blamed my denial on same “rental score” ONLY ZILLOW DOES! I called multiple realtors and they all said they NEVER heard of that type of “rental score” and that’s definitely Zillow scamming people because that’s not what actual rentals base approvals or denials on! Not to mention the lady who helped me on WHO WORKS FOR ZILLOW couldn’t even tell me when that score meant! She kept interpreting every time I asked what that score was! I told her to give me a definition of the score and she said “idk” I told her to give me her manager who could explain and she REFUSED to give the manger or tell me what that score meant! They stole from me and there was no way they did a full application because I applied on a Sunday night and was denied by 3 am!!! How’s that even possible that someone looked at it and got a hold of every one on my end? That’s right they didn’t! DONT EVER ISE THIS SITE! I’m out $100 because of this scam!
Hello (or should I say “Zellow”) to the makers of Zillow, Let me start by saying great work. This is a great app that helps me efficiently keep up to date with the properties as they come on the market. HOWEVER, I think you should take it a step FURTHER. IMaGinE a world in which your zillow app also contained a calendar that kept track of all your up coming showings, open houses, etc. Currently, I use zillow to contact the landlord, who then contacts me and makes an appointment with me. I put that in my phone calendar, suddenly the day comes and I have forgotten what house I am even going to look at. I am then FORCED to transfer between my calendar app to the zillow app to look up the address and refresh my mind as to what house it is. THEN need to plug that address into my Google Maps app. Do you see how long this takes me? Meanwhile, I am baking in my hot black ford focus, waiting to even leave the driveway. Hey, I am not saying I am a professional in this business, though I have seen every episode of the Netflix Original Selling Sunset in which they sell the most luxurious properties in the country...so maybe I do know a thing or two...
An example of a company being unresponsive to customers over the years, and failing. This used to be the best real estate app out there. It used to give you an advantage over realtors to see the valuable info, or potential discrepancies with listing prices. But now they are outdated and out paced by the others. Info and status takes longer to update than on competitors. Z-estimates used to be spot on, but now they’re 100k below market in the neighborhood I’m looking at (20%!). This damages the market. They are measuring value based solely on house square footage. So if a house is 20% smaller than comp sale, it estimates 20% lower value. No other factors considered, like same neighborhood, larger lot, pool, the fact that NO HOUSE in the city is selling for less, and it’s a seller’s market. So buyers see this estimate, and there’s huge discrepancy between their expectations and the listings which go immediately to pending. Then they lose out/ chase market. Also, I know people have been complaining about the non-close-able listing list that takes up half the screen for at least 5 years. More like 10. I know because I complained to them back then. Is it really that hard to hide the list?! Their competitors listened. Get the competing app. This one’s obsolete.
I went through zillows because I saw it had good rating. Please do not be deceived. They never call back. I called the office and each time the people there are rude as of they are doing you a favor. I pay for credit reports, not them paying for me! Costumers bring business to this people. Then the person showing the home asked for an application after I payed zillows already for a credit run. I payed 50 dollars and from what I could see on their site the day o applied, no applications on the house yet. But now I am being asked for an application again after days went by which puts me one of the lasts one one the list ?? Where is the money? What did I pay for??? I called the office…no call back. None at all. The person showing the house told me my application needed to be refilled and that they don’t have access to zillow’s information. They are a third party. My money is gone and no one is taking responsibility for it. I have no house and cannot apply to another home because you can only apply for one house at a time. I have less than a month to move now and money missing from my account to who knows who, or what. Please stay away from zillows !!! Please this is fraud and they need to be reported.
We use Zillow often and found 2 homes we’ve purchased after finding them on their site first because we don’t buy real estate directly through realtors anymore. Earlier this year something squirrely did happen with the Zillow Zestimates which had 3 of our properties estimated at 50 and 60 thousand dollars below their actual values. After several months the zestimates did climb back up to actual market rates but we were glad we weren’t selling any of our properties at that time because despite Zillow’s warnings, people do strongly depend on zestimate values while home shopping. Zillow states we shouldn’t base our buying or selling decisions on Zestimates as they are only estimates but they’ve been so successful at branding the term and successfully estimating values that buyers and sellers will bank on the zestimate number. Also, a little slow on recording final home sale amounts, other realty sites record them faster. That aside, Zillow only gets better and better and other sites still don’t compare.
Maylin Carbajal was my agent when I bought my beautiful Montgomery, AL home last October 29, 2021. She really made it happen and this was with me living in NYC! I only saw this home on Zillow September 9th and by the 15th of September, I was bidding on it. I am a first time homeowner and she went to great lengths to help me secure this historic home including my placing a bid electronically, dealing with inspections from afar and hiring people to clean this home which hadn’t been occupied for years. She even found a nearby Air B&B when I came out to see it in person before closing. Every step of the way she literally held my hand and worked hard to make sure everything went on schedule. I cannot recommend this hard working, kind and thoughtful agent Maylin Carbajal highly enough. She is the angel that made my 1000 mile move into the home of my dreams possible. And she even negotiated a lower price. It has been such a pleasure to know and work with Maylin Carbajal, such an amazing and gifted agent. I am forever grateful she was my buyer’s agent.
Be advised…Do not put your information in the app for a realtor to return a call about a property you’re interested in. If the realtor even just returns your phone call, then Zillow dimes you out and directs all your future searches to an agent with whom you don’t even have an agreement. Not only that, in the future, you can’t see the listing agent. In my case the house I was interested in was already under contract and since I think it’s sneaky and underhanded, I will not use the agent that now all my Zillow searches are directed to. I think the real estate department would be interested to know that the information about the house is not updated in MLS too. I wont be using Zillow anymore til they clear that Realtor’s name out of my search. I feel pretty confident surmising that every time I click on or save a home, that information will now be directed to that agent, so he can troll every search. I also learned my lesson about inputting my data into the app and in the future will only call a realtor directly.
Zillow’s failure to update the information they have published regarding our home in a timely manner has created a safety and privacy issue for us and our young children. Evidently, at one time, the previous owner of our home was in pre-foreclosure. Zillow still lists the property as being in pre-foreclosure. We have had multiple unwanted and uninvited guests driving through our private driveway for seemingly no reason. At first we wondered how it was possible that so many people got so lost that they drove down our dead end road and had to turn around in our driveway. Then, this morning one of them told us Zillow has our home listed as pre-foreclosure and they were here to see it. This is a potentially hazardous situation because we live at the end of a dead-end road, our circle drive is a part of the yard in which our children play, and we are definitely not expecting this level of traffic driving through what is essentially our children’s playground. I have repeatedly attempted to contact Zillow regarding this situation to no avail. The phone number they have listed for customer care directs you to leave a message no matter which options you choose. You do not get to speak to an actual person to have your issue addressed. I have use their system to report the inaccurate information, also to no avail. Clearly Zillow could not care less how their inaccuracies effect the individual homeowner.
We were moving from Minnesota to Texas and so we started looking at homes available in our price range in Texas on Zillow. We lucked out on a couple of different homes we kept seeing on the website ( they were selling so quickly) But we did not luck out on the Realtor we happen to connect with thru Zillow! Remember this name “Linda Warnock;”she patiently and consistently work with us and for us like no other realtor we have ever had in the past! She goes/ went far and beyond expectations in making sure our needs were met. We would and will recommend her every opportunity possible. I promise you will not ever be disappointed with herThorough diligence in satisfying you when it comes to buying a new home for yourself no matter where you might live. We bought our home in Texas while still living in Minnesota thanks to her professional help and team. Thank you dearly for sticking with us every step of the way and beyond! Appreciate you so much Linda! The Ensrud’s
Thank you Zillow for making home/property /land searching easy! And being able to shop with a partner is key. I really appreciate the platform you guys have. It’s super easy to use. I also really like how you can see Zillow owned homes - I recently learned about that which is interesting. There’s lots of information readily available which I appreciate. I like that you can save many searches as well. One suggestion/question - I have my real estate license and enjoy looking for properties for investors. Is there any way to get information for investors - as far as the income a property brings in typically every month? Not sure if that has to be a separate thing. I just know I used to have an app that would show you that information for investors - so you could see how much a property was currently making through rentals and that way you have numbers to give the investors to look at it when they’re deciding on what properties are worth buying.
The Zillow app is incredibly convenient. ‘Some of the Property Management Companies’ may lack integrity, for some it appears to me that rental applications are an important source of income. 1) We applied for a rental property. On the morning of the applications deadline the app still showed only one applicant. Our credentials far exceeded the requirements so we were very excited and began mentally preparing to move. Then the letter came… “Thank you for your application. We are sorry to inform you that we have chosen another applicant.” I asked if there is any particular information on my application that was a deciding factor to choose another. The reply was….. “Honestly, the place was rented before your application even came in, so I never even read your application.” I opened the Zillow app immediately. The listing was still up and still showed 1 application submitted. $80 for two application fees wasted 2) Similar story. “We chose another applicant before we got to your application.” another $80 for two application fees wasted I’m starting to wonder if income is the real reason they require both husband and wife to submit applications. * I suggest that you set up a tour before applying, especially if the Management company does not accept the Zillow pre-qualify rental application. Get to know the Property Management Company and it’s representatives. Ask if they have friends or family looking for a rental property.
I enjoy seeing Zillow’s Zestiment on homes where I have an interest, either now own or and interest in buying. However, it often is inaccurate on properties I own or know about. On Zillow I have limited ability to change the estimate and the change is just for my viewing when it comes to comparable homes and therefore public zestimate. For example one home zestimate is $40k less than the house next door but I can’t use it to calculate estimate. The homes are very similar. Another home is historic but the zestimate compares it to homes listed or recently sold, often with less quality, instead of comparing it to other historic homes, where materials used in construction are of superior quality. Historic homes don’t often come on the market in my area so Zillow would need to expand the search area and/or use the zestimate of historic homes of similar quality not listed or sold recently. Bottom line the zestimate can’t be depended on for real value; but I still enjoy keeping up with homes and their estimated values. I would love for Zillow to add commercial properties to their inventory.
This app looks great and has great potential but boy oh boy does it have problems. 1. The information is outdated, (not always but most times...when I show my realtor the house that fits what my wife and I are looking for it is normally already under contract/pending unless it’s just posted on the market. 2. They send out email notifications and you tap on the link....the app just crashes and pops you out to your home screen EVERY TIME! *you have to memorize the address and then open the app the regular way and search that address* what a waste of sending the link in the first place....other apps don’t do this! 3. Text notifications option would be nice with links that work....Notifications only come in email form. Idk about you but I get enough junk email everyday so the notifications sometimes get lost in all the emails I get In a day. 4. When drawing a line In the area you want to search...there is no way to zoom in or out without having to completely erase your line. There needs to be some way you can pause your outline and pinch in or zoom out to make sure the line you’re drawing is exactly where you want it to be.
This new feature of where you have to type in what you want into the search bar is weird. For example, “homes in Austin, Texas” what is the point of having this feature?!? You have the filters for a reason. Also, I’ve seen the property tax be different from other apps like Redfin and brokerage websites like Remax. It’s annoying because you don’t know what the actual amount is. They also tend to make it hard to find information such as utilities and acreage. Super difficult to find this info on the app. Redfin makes it easy to this info without have to struggle and read through so much. With the removal of street view, there’s no reason to use this app. You can copy and paste the address into google maps and use street view from there but it makes the process so repetitive and tedious. The zestimate is also so off. Idk how they get these numbers but it’s hard to sell when your zestimate is so low and you price is higher rightfully so. Zestimate doesn’t take in account for renovations so the price never updates. So it’s constantly a low zestimate which screws over the seller because the buyers are going off of old, non-renovated zestimate figures.
Decent app but has recently been a much worse experience. Partially because there’s no quality standard for seller posting the house, partially because developers seem to be catering more to the sellers than buyers. I definitely want the ability to hide properties again. It was much easier to keep up with actually interesting and new listings when I could remove the ones we know were out of the running. This seems similar to Comcast’s (the most hated company in the US for a long time running) decision to clutter your channel guide just so they can throw in the must upgrade message in your face every two seconds. The other main issue is there have been more and more typos or false listings. Description and details not matching up on a house. Addresses not being correct. Huge price drops done “accidentally” to garner more attention. Outdated listings never removed. Rude realtors not interested in actually helping or asking what we’re looking for, just buy this now or sign up for our flier which is just a repackaged Zillow listing spammed out and not to our preferences at all. Zillow’s become a cesspool and needs some quality control.
What can I say? There’s simply no competition. This is the best personal real estate app that exists (I prefer LoopNet, but it’s a different sector type). That said, there are many simple errors that would be very easy to fix if anyone at Zillow actually took the time to update the app. See below for my general gripes: 1) Can’t turn phone sideways to get a horizontal rectangular selection of properties. 2) Even though it says you can, you simply cannot filter out auctioned homes, which completely throws off the selection when you sort for pricing low-to-high since they have a price of $0. 3) The school-scoring-selection (as is, only show me homes in areas with a HS rated 7+) does not work at all. 4) Many pre-fab homes and apartments slip through the filters to show up in incorrect categories, again throwing off search results (perhaps uploaded error, but there’s also no way to flag a post for incorrect information). 5) There’s no way to auto-zoom to the largest possible area for homes to show up. You’re either zoomed in closer than you need, or zoomed out too far for homes to show up. LoopNet can show properties across the entire country with no limit. And it’s quite fast. Why is this not possible on Zillow? 6) There’s no way to see which areas Zillow predicts to be hottest vs coldest or return more vs return less in the years to come. This would be an extremely helpful feature.
I was assigned Lisa DiNoto through this app. I had already decided to go with an agent I previously met at an open house I had stumbled upon, but had not actually used that agent to show me any homes. I decided to request information on a home I found on Zillow. That’s when I met with Lisa. I had no intention of using her other than to see that particular home. But as we viewed the home, I found her to be very helpful and she immediately took me to see a few more in the area. In the back of my mind, I still had no intention of continuing to work with her after we were done that day. As we viewed the last home, she had completely changed my mind. I realized that she was extremely knowledgeable in the areas I was looking and I felt no pressure from her to sway towards any particular property. After almost four months of searching for the perfect home, I have truly enjoyed working with her. She has made this process extremely easy and enjoyable.
I couldn’t find a place to submit feedback or ask for support specifically for the app unfortunately so I came here hoping the developer will see it. The app for the most part is decent and does what it aims to do, which isn’t very complicated. The one thing I’m frustrated with lately is that the “newest’ and “recent change” sort on my list of saved homes is not working in the iPad or iPhone app. I compared it to what I see on the Zillow website. The website is accurate- my saved homes shows me the homes I’ve saved recently in order from most recent to oldest. In the app, the homes listed under my saved list populate in a order that makes so sense. I am home shopping and have saved many listings over the years, but many more recently. I have a very hard time finding the ones I save in the last few days because my saved list shows random houses I saved years ago instead of my newest listings. Please fix this. Having a saved feature isn’t very useful if I can’t easily sort my saved listings and find the ones i need to look at.
I like using the zillow app because in this market, the housing search never stops, even when you’re on the go. It gives me the information I need about properties, and works relatively well. Sometimes it fails to load when I select a link from my email to open in the app, which causes me to have to select it multiple times hoping it will load. One thing I really want to see out of zillow is the “x-out” feature that they have on other websites. It saves me a lot of time not having to check through the places I’ve aleady ruled out for one reason or another. I find the app to be a little easier to use than the computer because the small pane they give you to browse the property info on the computer (in a split screen with the pictures) is a little ridiculous whereas on the phone you can scroll through it on your whole screen. I use it everyday so I can’t NOT recommend it, but it sure could use some changes to the UI.
Overall, it's a decent app but the notifications are awful. They are NEVER accurate. This morning, I had the notification badge tell me there were 10 properties new or updated. I go into my saved searches and three searches had listed a total of 10 notifications. I clicked on one that showed 7 and there were actually 2. One new listing and one update. This is consistent behavior for the app and it's extremely annoying when you're house hunting. I should be able to determine what triggers a notification. I get notified when there is “a promotion” for new construction. Well a particular builder keeps promoting their properties, line at least once a week. I don’t need notifications for an open house. I only want to see notifications for new listings. If I have Saved Homes turned on, sure, price changes, an open house or anything special for a saved home but when the regular search includes a few hundred homes, I don’t want to be alerted for a $1,000 price drop of a home I have little to no interest in. Finally, the app has been buggy lately. I can scroll through results but I can’t click on or view a property. I have to restart the app often.
I LOVE Zillow and all the options they offer when looking for a please to call home, whether it’s temporary or permanent. But I only have a good experience when on my laptop. I got the app on my phone thinking if I’m bored, I could just pull up the app and search through houses in my specific filter. This is not the case, well for my app at least. I create a filter (2 bedroom, any bathroom, home type: house, and the rest is any) and it’s shows I have 16 options! Awesome! So I start looking and click on one house, look through pictures then go back to check out another. But it changes. Now I only have 4 options? I’m confused but I still click on another house, I look through the picture there and then when I go back again to look at the other ones, there are NO RESULTS. I don’t understand how this is happening and I feel like everything I get on the app it glitches out. Sometimes it finds houses and the next minute, there’s none. I really wish it didn’t do this because I love looking at house!! Zillow is amazing but I personally have app trouble!
I love this app! There are some things that would really be helpful though. Some of the people I agree with. The aerial view back would be nice. The lot line feature is just not the same. I disagree w/ the street view not being helpful. I too am an out of town buyer and appreciate being able to “walk” around the neighborhood to see if people keep their properties up. You can have a beautiful little house sitting in the middle of a big dump, Or across the street from rundown down low income housing units, or right next to an abandoned oil rig. A picture of the front of the house just doesn’t tell you anything about the neighborhood. I say, keep Street view, get rid of lot lines and or add the aerial view. It would also be nice to be able to save a “definitely” list of houses and a “maybe” list of houses instead of just one long list. It would also be nice to have a sort feature that would sort them by location. Some of us are looking in multiple towns. I love this app, but it could use a good polish.
So zillow charges a fee of 29 dollars for a one time hard credit check, what they don’t tell you is even once you apply for this credit check people who still list apartments or homes on here (charge there own fee for a credit check) and it’s non refundable. On top of that almost every listed household or apartment facility has a third party application process where there’s literally absolutely no point in paying for the so called hard “credit check” or going through the. Ollie application process, I spent a few times paying for the credit check and got absolutely no where no one on this app wanted my accounts credit check they wanted there own, which I find extremely sketchy. My family and I and still haven’t found anything because no body takes down there listings so it makes it hard to find anything its time consuming process because no one reaches out to us at all, I wouldn’t suggest to waste your money here just look at the listings and call either the apartment facilities or the realtors there’s no point in spending your hard earned money here to me this is a loophole scam.
Hat that there is not a choice to exit when you ask for a review.
My review is that when you asked me to write a review the choices are write a review or the word OK. Either one takes me to a place that I don’t really want to go to because there’s no choice of exiting out. This is the one thing that I really don’t like about Zillow I’ve given you five stars if I had something more to say I would say it I don’t like having to be forced into going to this area to say something just so that makes you guys happy. please change it to where there is an option to exit out after you’ve given your star rating. Otherwise it just becomes a new since I’ve been on Zillow for years I look at Zillow all the time because I’m a real estate investor and I don’t necessarily need to redo a review but on your drop-down it forces me to so here’s your review. It’s terrible this drop down to give a review I don’t like it it’s a pain
Great Legacy but Starting to Fall Behind the Competition?
I have used Zillow for years and loved it’s ease of use, thoroughness, data on each property and timely notification of new and updated properties. I have bought or sold several properties across the country in the last few years. In 2019 I was having a tough time finding and purchasing a property in a geographic area with a very hot market. One night I was notified by Zillow of a new condo that came on the market in a building I was targeting before my agent even knew about it. I was able to purchase it the next day. In 2020 I have been interested in adding a property in a different geographic location with a similar hot market but again kept missing out. Then I noticed there are properties that appear on another application that do not appear on Zillow at all, or appear on before appearing on Zillow. I have needed to start following the other real estate app for completeness and timeliness and may use it as the primary going forward if it is more successful.
We’ve been looking for a different home for about a year. I used virtually every real estate app and website applicable to my local area in central Texas during that time. I kept coming back to Zillow even after our realtor suggested that we stop using it. I found that the iPad version was simply the easiest and best way to efficiently and effortlessly search for our “forever” home. In the end we found our house on Zillow. We went to an open house a few hours after I found it only to find it had already been sold. Two weeks later I got a notification from Zillow that it was back on the market. I messaged our realtor and we made an offer that was eventually accepted. I doubt it would have happened without Zillow. It never showed up on other sites including the MLS search site that our Realtor was pushing. By the time we bought the house I felt more informed about local real estate than most realtors. Five stars.
I really love Zillow and have turned to them for nearly a decade now. They make it beyond easy to search for a home or vacation rental. If I was to change anything about Zillow. It would be to not allow incorrect info from agencies or whomever. There are too many times that I type in a simple request; such as pool, amount of acres, year built or want a certain amenity. Only to find out (once requested) my search results don’t show what I requested. Making it much harder to search individually for my ideal home. This happens a lot, often from this company called invitation homes. Typing the same info on every listing, stating if your home has a pool, additional cost would be, etc... If possible, please do what you can to prevent this from happening in the future. If the listing doesn’t have what’s searched for then why does the listing even talk about it. Laziness on their part. Not Zillow’s, of course. Thanks again, Zillow.
Great features IF you can figure out how to use them all...
I can't begin to list all of the features that Zillow provides to the prospective home buyer. Generally it's been a great mobile app. However, here's a handful of concerns: First, when you search it doesn't always find all of the houses that are listed using the filter parameters you put in. Second, it doesn't always show the houses that are listed by other "realtor" apps. Third, it's just kind of difficult to figure out how to get it to search for a larger area than just the city. We live in a smaller city (Amarillo, Texas) that has a lot of rural areas around it and would like to include those areas in our searches, in addition to some of the closer small towns. Fourth, just figuring out how to search and save a search is a bit challenging. In conclusion, as I said earlier, it is a great app that is loaded with features, and I will continue to use it as my main source of real estate information, but I just wish it was a little easier to navigate.
Update: Ok after the below review, Zillow personnel contacted me and told me exactly what to do in my settings to get it to work correctly. Looks like they do care so if you have a problem make sure to contact them. I did email them earlier about the previous version with the same problem I was just having but the person I spoke to did not have the same knowledge as this current, knowledgeable person. So be persistent. Earlier review and the problem I had: Zillow maps no longer works in this current version on 30Dec2017 nor did it work on the previous version... That's why I upgraded it. I guess the company no longer cares about the Zillow app product. I do not recommend downloading or using this product until they fix it. There are many complaints about the maps not working. Just do an internet search. Maybe one day the app will be useful again. I will review it again at that time.
Marta Zimon, real estate agent for Keller Williams
Marta Zimon is the best real estate agent I have ever met. She goes above and beyond to ascertain that we were informed about the latest listings and was involved with us throughout the process. We were living in upstate NY when we decided to move to TN. We came to visit in July and Marta showed us many homes. We were unable to list our NY home since the countertop installation had been delayed. Marta continued to email and text us new listings. When we sold our home, Marta jumped into action. My husband came to look at more homes. Marta found us the perfect home and helped us through the purchasing process. She was our eyes and ears in TN. Marta is not only a great real estate agent, she has become a wonderful friend. I don’t know how we would have completed everything and closed on our home without her. There are only 5 stars available but we would give her 100 stars if we could.
First, let me say, you can't go wrong with The Barrentine Group. Professional, courteous and empathetic. No bait and switch with this reality company. My real estate agent, Anakatrina Waltz (AK), first started our journey off with a face to face or Zoom consultation. She went over everything that would take place, down to the most minute detail. She also discussed variables, assurances, protections and contingencies you have in place as a buyer. Being a first time homeowner, comes with some fears and anxieties. After the initial consultation was over, I felt at ease and that she would fight tooth and nail for me, AND SHE DID!!! AK walked the journey with me, always reigning me back in when my eyes got bigger than my budget. She has a background in property management so she can spot a quick flip, cheaply done property. Often, when you get down process of making an offer, expediency is the weapon of choice. Not only are you making offers to the seller but your also in competition with other buyers. AK had offer and counteroffer documents in my email so fast, it's was astounding. We were never late to the party. The process went down just like she explained in the consultation. I'm not going to mislead you. Not all home buying process's go as smoothly as mine did, but I can tell you one thing, if I were in a jam, I wouldn't want anyone in my corner except The Barrentine Group
This app is glitchy. The same site says I’m both the owner and not the owner! It says I can’t edit the post because I’m not the owner and it also has a place that allows me to unclaim the home. It won’t allow me to edit my rental listing. Also the options are lacking. I’d like the option to customize the contract length to 9 months but only 6 mo and 1 yr are available. it would be nice if there was an option for the landlord to be flexible on lease length but these are required fields that can not be left blank. The Zillow rental manager app has different fields than the Zillow app. The Zillow app gives the landlord the option the spell out what the rent covers. The rental manager app does have this feature. That’s problematic because if you lower the price to get more interest but want to reduce what’s included in the rent you can not do this through the rental manager app because the Zillow app will remain as it was causing confusion.
Update: Zillow did respond to my concerns. Answer was logical as to how home values are arrived - but - our home continues to change in value from neighbor homes. Why? If values are taken from sold homes of similar type in our neighborhood and unbiased, why the huge discrepancy? Zillow’s software surely can only give results from standard base line data. If homes are similar in design and make up, the values should be within reason - not a difference of $8k to $10k. Perhaps Zillow should only show a range of value - low to high - of homes within the area (neighborhood) instead of a single value? Previously: Not sure how homes are valued. House on both sides are valued several thousands different from ours and no improvements or repairs have been done. Our home has been taken care of, landscaping, upgrades, energy saving additions, etc. The problem with services like Zillow is it tags a home with a $ value that doesn’t do the home owner any good or help when selling - expecting to sell at its market worth. The real estate programs shouldn’t show any $ value on homes not listed for sale and only homes that are listed should have asking prices.
Whatever you do, DO NOT submit an inquiry through the app! I sent some inquiry for a few homes that is up for rent with my e-mail and phone number, ever since then I keep getting multiple calls and texts from different numbers claiming they are the owner of the homes. I responded to 2 of them and they seemed legit at first until it came time to view the homes. It turns out the two people I have been in contact with claimed that they are the home owners of one of the homes, both kept trying to get me to sign up for a different app (I had to pay for a subscription!) and I couldn’t get access to view the homes. They kept trying to get me to fill in an application and pay a fee anyway without being able to view the homes, I asked them if it would be refundable because they kept promising me that I am the first and only to fill in the application so it’s a high chance I would be able to rent and move in the following day. I never heard back from them since, they scammed me out of $85! I called the number from the Zillow app and they said it was a scam and can’t do anything to help get my money back.
Great app, but wish saved properties were easier to view
I love using the Zillow app and find it to be very helpful and intuitive in most cases. My one complaint, however, is the way that saved properties are organized and viewed. It is not easy to view saved homes based on location or on date added to favorites. For example, I am looking at homes in a few different states, but when I go into my saved homes tab, it shows me everything I have saved. When I zoom in or select a home in a particular state, I can view its details, but when I go back, it zooms back out to show me the entire country. I wish that I could filter the viewing of my saved homes by area or at least by the date that I added them to the favorites list. There is a sort by “newest” option, but this appears to show me the most recently built homes rather than the most recently added homes to the list. This change would make the app 5 stars for me!
I notice that on both my iPhone and iPad the Zillow app will occasionally say no internet connection even when I have one and can use it on other apps flawlessly. Even weirder it happens at the same time on both so if it goes down on one device and I switch it happens on the other one too....so I give up and start looking into other apps and websites. There are no settings for internet connections or reboot or resetting the app. But there are way too many options for notifications lol. That’s a little funny. Anyway hope an update in the future I’d the s quick fix but u have spent more time elsewhere losing more and more respect for the app especially when I found out huge inaccurate the sight Is. It’s a good first step for window shopping houses from a distant and getting address and local school info to investigate. So that’s a plus. BUT PLEASE keep in mind the only reason I’m writing this to customer support as well as my review is due to frustration from the continuous problem above.
Find tools to buy, sell or rent a home and keep millions of listings right at your fingertips with the Zillow app. Change starts here. BUY A HOME – Find your place with immersive photos, virtual tours, and the most listings, including things you won’t find anywhere else. RENT A HOME – From shopping on the largest rental network to automating applications, we’ve created a seamless online experience for renters. The Zillow app gives you resources and tools you won’t find anywhere else, so you can shop smarter for your next home: * The most listings and constant updates so you never miss out¹ * Zestimate®, the industry-leading independent home valuation tool, calculated daily * Robust filters for school districts, views, pricing, pets, HOAs, and more * 3D Home Tours so you can picture yourself in a home and narrow down which houses to visit in person * Easier co-shopping: Tag your favorite home features and share your favorites to coordinate your search with a partner or roommate * Push notifications to let you know when houses come to market, have a sale pending, or drop in price * Neighborhood details including restaurants, grocery stores, parks, and coffee shops * Self Tour for Zillow-owned homes, with no appointment and no pressure. Stop by when it’s convenient and unlock the door with the app * Easy access to Zillow Premier Agents, local real estate experts who meet Zillow’s bar for quality customer service 1. Most listings based on direct site comparisons
